Creemore residents deeply concerned about TD branch closure

 In Letters, Opinion

re: TD Bank Proposed Creemore Closure

We are Toronto Dominion Bank (TD) shareholders and TD Wealth investors – as well as long-time bank customers – and we are writing to express our deep concern about the proposed closing of the TD Canada Trust branch in Creemore. We believe that this is a short-sighted decision, which we urge you to reconsider.

Creemore is a vibrant community, also serving its farming and residential   neighbours as well as the many visitors who come to Creemore at all times of the year. As you may or may not know, our “vibrant community” is further to be enhanced by new housing developments, expected to be under way shortly, which will add many new residents. Among the facilities which these new residents will expect is most certainly a Creemore bank offering full banking and loan services.

Ms. Tara Clarke, District Vice President, in her letter to us of October 20th says that you are closing our branch “to make sure that each branch is equipped to offer you a comfortable banking experience.” Please let us reassure you that that is exactly what the excellent and well-respected staff of our Creemore branch now provide, in what is, for all of its customers, comfortable – and readily accessible – premises.

Having a TD Canada Trust branch to serve us, the present residents of Creemore and the surrounding area, is of inestimable value. Over the years, as well as having chequing and savings accounts, we personally have had a mortgage and a line of credit with the TD bank. Dealing with your pleasant and extremely efficient Creemore staff has made these transactions possible – helpful to us as well as, we trust, profitable to you.

While we recognize that some banking services can be done “on-line,” some services – such as accessing our safety deposit box – require personal attention and a readily accessible location. Closing the Creemore branch would indeed be a disservice to your loyal Creemore customers. Another consideration: Many of the present account-holders are (due to age or disability) unable to drive to Stayner. They may find it easier to “get a ride” to Collingwood or other communities which offer far more opportunities to bank or shop than does Stayner. It is, therefore, far from certain that these present customers will go to Stayner for their banking services.

The TD bank has been a valued and valuable presence in Creemore for more than one hundred years. Please let it remain so!

Patricia and Christopher Raible,

Creemore.

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